Terms of Service

This website, https://lenora-wear.com (the "Site"), is owned and managed by Lenora Wear ("we", "us", or "our"). We provide this Site, together with all information, tools, and services available through it, to you the user on the condition that you accept and comply with the following Terms of Service. By accessing our Site and/or making a purchase, you agree to be legally bound by these Terms.

Article 1 – Online Store Use

By agreeing to these Terms, you confirm that you are of legal age in your country or that you have obtained consent from your parent or guardian for any minor dependents using this Site. You must not transmit malware, viruses, or any other harmful code through this Site. Any violation of these Terms will result in the immediate suspension or termination of your access to our Services.

Article 2 – General Conditions

We reserve the right to refuse service to anyone, at any time, and for any reason. Credit card data is always encrypted during transmission. You agree not to duplicate, sell, resell, or exploit any part of the Service without our prior written permission.

Article 3 – Accuracy, Completeness and Timeliness of Information

We make every effort to provide accurate and current information on this Site, but we do not guarantee that all details are complete or up to date. The material on this Site is provided for general information and should not be relied upon as your sole basis for decision-making. Any use of this information is at your own risk.

Article 4 – Modifications to the Service and Prices

Product prices may be adjusted at any time without prior notice. We reserve the right to alter, suspend, or discontinue any aspect of the Site or Service at any moment. Neither Lenora Wear nor its affiliates shall be held responsible for any loss or consequence arising from such adjustments.

Article 5 – Products

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee that your monitor's display of any colour will be accurate. We reserve the right to limit quantities of any products that we offer.

Article 6 – Accuracy of Billing and Account Information

We reserve the right to decline or cancel any order at our discretion. Quantity limits may apply per individual, household, or order. If we modify or cancel an order, we will make reasonable efforts to notify you using the email address provided at the time of purchase. You agree to provide complete, accurate, and up-to-date information for all purchases.

Article 7 – Optional Tools

We may provide access to certain third-party tools or features. We do not monitor, control, or assume responsibility for these external tools. Your use of these tools is entirely at your own risk and discretion.

Article 8 – Third Party Links

Certain content or services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not assume liability for them.

Article 9 – Comments, Feedback and Other User Submissions

If you send submissions to Lenora Wear, you agree that we may use them at any time, without restriction. We are under no obligation to maintain any comments in confidence, pay compensation, or respond to any comments. We may monitor, edit, or remove content that we determine to be unlawful, offensive, or otherwise objectionable.

Article 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Article 11 – Errors, Inaccuracies and Omissions

The website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any such errors and to update or cancel orders if information is found to be inaccurate, without prior notice.

Article 12 – Prohibited Uses

You are not permitted to use this website for any unlawful purpose, to violate any international laws, to infringe upon intellectual property rights, to submit false or misleading information, to upload viruses or malicious code, or to interfere with or circumvent the security features of the Service.

Article 13 – Exclusion of Warranties; Limitation of Liability

The Service is provided "as is" and "as available" without any express or implied warranties. Under no circumstances shall Lenora Wear, its directors, employees, or affiliates be held liable for any loss, damage, or claim of any kind, whether direct, indirect, incidental, punitive, or consequential.

Article 14 – Indemnification

You agree to indemnify, defend and hold harmless Lenora Wear and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms.

Article 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, without affecting the validity of any remaining provisions.

Article 16 – Termination

These Terms are effective unless and until terminated by either you or Lenora Wear. If you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice.

Article 17 – Entire Agreement

These Terms of Service and any policies or operating rules posted on this website constitute the entire agreement between you and Lenora Wear and govern your use of the Service.

Article 17a – US Consumer Rights

If you are a consumer based in the United States, these Terms of Service are subject to, and do not affect, your rights under applicable federal and state consumer protection laws. In particular:

Products must conform to their description and be fit for their intended purpose. If they are not, you may be entitled to a repair, replacement, or refund under our Return and Refund Policy and applicable law.
You may return eligible items within the period set out in our Return and Refund Policy.
Under the Federal Trade Commission Act and equivalent state laws, you are protected against unfair or deceptive commercial practices.

Nothing in these Terms of Service shall be interpreted to remove or limit any consumer rights that cannot be waived under applicable law. In the event of any conflict between these Terms and your statutory consumer rights, those rights shall prevail.

Article 18 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands. However, if you are a consumer resident in the United States, you will also benefit from any mandatory provisions of the consumer protection laws of your state of residence that cannot be excluded by contract. Nothing in this clause affects your rights as a US consumer.

Article 19 – Changes to the Terms of Service

Lenora Wear reserves the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Continued use of the website following any updates constitutes acceptance of those changes.

Contact

For any questions regarding these Terms, please contact us at info@lenora-wear.com.
Business hours: Monday–Friday, 9:00 AM – 5:00 PM (CET)