Privacy policy

Privacy Policy

Last updated: [26-08-2025]

Lenora Wear, we, us or our, places great importance on your privacy and the protection of your personal data. In this privacy policy, we explain how we collect, use, store and, when necessary, share personal data.

This privacy policy applies to our website and any subdomains as well as our services. By using our website or services, you agree to this policy. This policy is intended for customers and visitors in Australia, New Zealand, the United Kingdom, the United States and Canada.

1. Definitions

Personal data: Any information that can directly or indirectly identify an individual. Services: The Lenora Wear website and related functionalities. User, Visitor: Anyone who visits or uses our website. Cookies: Small text files placed on your device to store preferences and analyse usage. Controller: Meijermedia LLC, the party responsible for processing personal data. Third parties: External service providers such as shipping companies, payment processors and advertising partners. Applicable privacy laws: This includes the Australian Privacy Act 1988, the New Zealand Privacy Act 2020, the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), applicable US state privacy laws such as the California Consumer Privacy Act (CCPA) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What data do we collect

We collect personal data that you voluntarily provide or that is automatically obtained through our website, such as:

First and last name Address details Email address Phone number Payment data, encrypted IP address Browser and device information Information collected through cookies and tracking technologies

3. Why do we process this data

We use your data for the following purposes:

Processing and delivering orders Providing customer service Sending updates or promotions, only with your consent Internal analysis and website improvement Security and fraud prevention Compliance with legal obligations

4. Use of cookies

We use functional, analytical and marketing cookies. More information about cookie usage is available in our cookie policy.

5. Sharing data with third parties

We only share your data when necessary, such as with:

Payment service providers Shipping companies IT and hosting partners Marketing and analytics tools such as Meta and Google Ads Legal authorities when required by law

All partners process data under agreed contracts and in accordance with applicable privacy laws.

6. Data security

We implement suitable technical and organisational measures to ensure data security, including:

SSL encryption Secure payment environment Access control and logging Regular security software updates

7. Retention periods

Personal data is stored only as long as necessary for the purposes for which it was collected or as required by law.

8. Your rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your data Request correction or deletion Restrict or object to processing Request data portability Withdraw consent if applicable Opt out of the sale or sharing of personal data (US residents) Lodge a complaint with a relevant supervisory authority

For Australian residents, complaints can be directed to the Office of the Australian Information Commissioner (OAIC). For New Zealand residents, complaints can be directed to the Office of the Privacy Commissioner. For UK residents, complaints can be directed to the Information Commissioner's Office (ICO). For Canadian residents, complaints can be directed to the Office of the Privacy Commissioner of Canada (OPC).

Requests can be submitted by emailing info@lenora-wear.com, and we will respond within 30 days.

9. International data transfers

As we operate across Australia, New Zealand, the United Kingdom, the United States and Canada, your personal data may be transferred to and processed in countries other than your own. When such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable privacy laws, such as standard contractual clauses, adequacy decisions or other approved transfer mechanisms.

10. Children's data

Our website is not intended for individuals under 16 years of age. We do not knowingly collect data from children without parental or guardian consent. If you believe we have collected data from a child, please contact us so we can take appropriate action.

11. Changes to this policy

We reserve the right to change this privacy policy. In case of significant changes, we will inform you on the website or by email. The most current version will always be available on this page.

12. Contact information

Do you have questions regarding this privacy policy or wish to submit a request? Contact us:

Business Information

Company name: Meijermedia LLC
Address: Ste. 208-298, 400 Rella Blvd, Montebello, NY, United States
Email: info@lenora-wear.com
Company registration number: 2025-001632575
Customer service: Monday – Friday, 09:00–22:00, Saturday and Sunday 12:00–19:00 Contact form: click here